Terms of Use

1. General Provisions

1.1 These Terms of Use define the rules for using the Krixs AI platform provided by Krix Studio ("Service Provider") at krixai-kappa.vercel.app.

1.2 Krixs AI is an artificial intelligence-based business process automation platform that enables users to create, configure, and launch automated workflows.

1.3 These Terms govern the provision of electronic services within the meaning of the Polish Act of July 18, 2002 on Providing Services by Electronic Means.

1.4 Use of the platform means acceptance of these Terms in full. If you do not accept these Terms, you must stop using the platform.

2. Definitions

3. Registration and User Account

3.1 Full use of the platform requires registration and creation of an Account.

3.2 The User undertakes to:

• provide true, current, and complete registration data
• keep access credentials, including login and password, confidential
• immediately inform the Service Provider of unauthorized access to the Account
• not share the Account with third parties, unless the selected Plan allows this

3.3 One Account may be created by one natural person or one entity. Registering multiple accounts by the same person to bypass plan limits is prohibited.

3.4 The User must be at least 18 years old or act with the consent and supervision of a legal guardian.

3.5 The Service Provider reserves the right to refuse registration or delete an Account without stating a reason, in particular in the event of a breach of these Terms.

4. Plans and Payments

4.1 The platform offers the following Plans:

4.2 Fees for paid Plans are charged in advance for the selected billing period, monthly or annual.

4.3 For recurring payments, the User agrees to automatic subscription renewal. Cancellation must occur at least 24 hours before the end of the billing period.

4.4 All prices are stated in USD and may not include local taxes, such as VAT. Users in the EU may be required to pay VAT in accordance with applicable law.

4.5 Right of withdrawal: Consumers have the right to withdraw from the contract within 14 days of its conclusion without giving a reason, in accordance with the Polish Act of May 30, 2014 on Consumer Rights. This right does not apply after the digital service has begun with the User's explicit consent.

4.6 The Service Provider reserves the right to change the price list with 30 days' notice for active subscribers.

5. Scope of Services and Limitations

5.1 The Service Provider undertakes to provide services in accordance with the selected Plan and the current platform documentation.

5.2 The Service Provider does not guarantee:

• uninterrupted operation of the platform; planned maintenance breaks will be announced in advance
• that results generated by AI systems will be error-free, complete, or suitable for a particular purpose
• compliance of automatically generated workflows with laws applicable to the User's industry

5.3 Resource limits are specified in the descriptions of individual Plans and may be changed by the Service Provider with an appropriate notice period.

6. User Obligations and Responsibility

6.1 The User is fully responsible for:

• content entered into the platform, including prompts, data, and instructions
• configuration and effects of launched workflows
• using the platform in compliance with applicable law
• obtaining all required consents from third parties whose data is processed by workflows

6.2 It is prohibited to use the platform to:

• process personal data without a proper legal basis
• create illegal, offensive, discriminatory content or content infringing third-party rights
• generate disinformation, deepfakes, or content intended to manipulate
• attack IT systems, conduct phishing, or perform other cybercriminal activity
• bypass platform or AI system safeguards
• use the platform contrary to the EU AI Act, in particular for prohibited practices under Article 5 of the EU AI Act, such as social scoring systems, subliminal manipulation, or exploitation of vulnerabilities of protected groups
• infringe intellectual property rights of the Service Provider or third parties
• automatically create accounts or abuse the Starter plan

6.3 A User who acts as the controller of personal data within the meaning of GDPR for data processed through workflows is independently responsible for the lawfulness of such processing.

7. Intellectual Property Rights

7.1 All rights to the Krixs AI platform, including its code, interface, documentation, name, and logos, belong to Krix Studio and are protected under the Polish Act of February 4, 1994 on Copyright and Related Rights.

7.2 The User grants the Service Provider a non-exclusive, royalty-free license to process User Content to the extent necessary to provide the services, including workflow execution and system improvement, but without training AI models on such content without the User's consent.

7.3 The User retains intellectual property rights to User Content entered into the platform.

7.4 Outputs generated by AI systems and workflows are made available to the User. The Service Provider does not claim rights to those outputs, but is not responsible for their content or for any infringement of third-party rights caused by them.

8. AI Systems — Special Provisions

8.1 Krixs AI uses artificial intelligence systems in accordance with Regulation (EU) 2024/1689 (EU AI Act).

8.2 The User acknowledges that:

• AI system outputs are probabilistic and may contain errors
• AI systems do not replace professional legal, medical, financial, or other advice
• the User is responsible for verifying outputs before implementation
• the platform does not make autonomous decisions with significant legal effects for natural persons without the possibility of human intervention

8.3 The Service Provider undertakes to:

• inform Users about the use of AI systems
• ensure transparency regarding the AI models used
• enable the User to modify and approve workflows before launch
• not transfer User Content for AI model training without the User's consent

9. Liability of the Service Provider

9.1 The Service Provider's liability toward Users who are entrepreneurs is limited to the fees paid by the User during the last 12 months.

9.2 The Service Provider is not liable for:

• damage resulting from using AI system outputs without User verification
• interruptions in platform access caused by external factors, including infrastructure failures, DDoS attacks, or force majeure
• data loss caused by the User's actions
• indirect damages, lost profits, or damage resulting from business decisions based on workflow outputs

9.3 The above limitations do not apply to consumers to the extent they would conflict with mandatory provisions of Polish or EU law.

10. Termination and Account Deletion

10.1 The User may delete the Account at any time through platform settings or by email. Account deletion is equivalent to termination of the contract.

10.2 The Service Provider may terminate the contract and delete the Account with immediate effect in the event of:

• breach of these Terms
• actions harmful to the Service Provider or other Users
• failure to pay due fees

10.3 After Account deletion, User data is retained in accordance with the Privacy Policy and then deleted.

10.4 Upon termination of a paid subscription, the User is not entitled to a refund of the proportional part of the fee for the unused period, unless otherwise required by consumer protection laws.

11. Complaints

11.1 Complaints concerning platform operation may be submitted by:

• Email: hello@krixstudio.com
• Email subject: "Complaint — Krixs AI"

11.2 A complaint should include a description of the issue, the date of occurrence, the Account login, and the expected resolution.

11.3 The Service Provider will review the complaint within 14 business days of receipt.

11.4 Consumers have the right to use out-of-court dispute resolution methods, in particular the ODR platform available at https://ec.europa.eu/consumers/odr.

12. Changes to the Terms

12.1 The Service Provider reserves the right to amend these Terms. Users will be informed of changes by email or through a platform notification at least 14 days in advance.

12.2 Continued use of the platform after changes enter into force constitutes acceptance of the changes. If the User does not accept the changes, the User has the right to terminate the contract.

13. Governing Law and Dispute Resolution

13.1 These Terms are governed by Polish law.

13.2 Any disputes arising from these Terms will be resolved by the court having jurisdiction over the Service Provider's registered seat, subject to mandatory consumer protection rules, including the possibility for a consumer to bring an action before the court competent for the consumer's place of residence.

13.3 Before referring a matter to court, the parties undertake to attempt an amicable resolution of the dispute.

14. Final Provisions

14.1 The invalidity of one provision of these Terms does not affect the validity of the remaining provisions.

14.2 Failure by the Service Provider to enforce a specific provision of these Terms does not constitute a waiver of the right to enforce it in the future.

14.3 These Terms enter into force on May 29, 2026.

15. Contact

Krix Studio

Email: hello@krixstudio.com

Platform: krixai-kappa.vercel.app

These Terms are intended to comply with Polish law, in particular the Act on Providing Services by Electronic Means, the Consumer Rights Act, the Civil Code, GDPR, and the EU AI Act.